I began a career in the automotive industry working for different brands beforeīecoming a proud member of Hendrick BMW. Industry while in NY in my roles in sales, portfolio accounting, mortgage I haveĭegrees in Business and Accounting, which I use to my advance in the banking Queen City, frequenting sporting events and taking in the overall beauty of theīryant & Stratton Business College and Buffalo State College. Off may be seen in Buffalo Bills, Sabres or NY Knicks regalia! I relocated myįamily to Charlotte in 2011, and have been an equally proud citizen of the I am very proud of my hometown and on days I have also been fortunate to be a part of a select group of BMW Client Advisors from around the country to garner the cherished Victory Lap Award for 7 consecutive years, which is BMWNA's top award given to the top advisors in the United States and have been able to travel to various parts of the world to celebrate this accolade.Īfter just recently passing my 19th year anniversary with Hendrick BMW, I reflect on how proud I am to be a part of this amazing brand that continues to be the pinnacle of innovation and technology and a member of an amazing team with Hendrick BMW that takes great pride in assuring our guests receive the best vehicle on the road while being treated with the utmost respect they deserve in a welcoming environment. While I consider this quite the accomplishment in my tenor here, I'm more proud of the fact that out of this past 10 year streak, I have retained the highest Customer Satisfaction Level from my clients which means, not only do I take pride in assisting my clients obtain the "Ultimate Driving Machine" but I do it with 100% satisfaction with every client I work with each and every time. I thrive on creating long lasting relationships, my "treating the client as I would want to be treated" attitude and tenacity has provided me the honor of maintaining my Top Client Advisor status ever since 2004!! In addition, I have been the recipient of Hendrick Automotive Group's Chairman's Club Award and Pinnacle Award which is given each year to the top Client Advisor within the Hendrick Organization 10 times. I got the job on the spot, went back to Roanoke, VA, packed my bags and returned only a few days later to begin my new adventure in a new city and new career.Īfter being a part of the BMW team for only 1 and ½ years, I created a book of business that led me to become the Top Client Advisor within the dealership. I quickly knew that if I wanted to go into the automotive industry, I wanted to start with and be a part of the best team and brand…Hendrick BMW. This direction led me to Charlotte in 2001 where I met with 3-4 different Hendrick dealerships to begin my search for a new life. I knew I wanted a "city-like" atmosphere, but still wanted to be able to get home to family within a few hours if needed. After managing a retail location for a few years, I was ready for a change, not only in career paths, but in location also. After graduation, I began a career in Digital Communications when the cell phone, internet and pager services industry were beginning their boom. After attending Hargrave Military Academy for a majority of my high school period, I went to and graduated from Roanoke College in Salem, VA. I was born and raised in a small rural town of South Hill, VA which is approximately 4 hours from Charlotte, NC. Promoted to General Manager for Hendrick BMW & Hendrick MINI locatedĬliff and his wife have a daughter. Successful start up at the Hendrick BMW Northlake location, Cliff was The Hendrick Luxury Auto Mall at Northlake in Charlotte. Promoted in 2012 to General Manager of Hendrick BMW Northlake located at In the country in 2011, 2012, and 2013 based on sales, service and customerĬliff showed promise as a team leader and was The dealership has since earned twelve consecutive BMWĬenter of Excellence awards and was named the number-one BMW dealership Hendrick BMW become the best-selling luxury brand in the greaterĬharlotte area. Cliff's department's sales increased and helped A consistent top performer, CliffĪchieved the 2003 Pinnacle Award from Hendrick Automotive Group forīeing the company's top sales associate of highline vehicles.įollowing year, Cliff was promoted to New Car Manager at Hendrick BMW,Īlso in Charlotte. Wife fell in love with the area and decided to raise a family inĪutomotive Group in 1998 as a sales associate at Hendrick Lexus on Mountains of North Carolina changed Cliff Spangler's life. Graduating with a degree in Sociology, a vacation to the Blue Ridge After attending the University of California, Los Angeles, and
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